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Your privacy is a priority at It's My Web and we work to protect it in everything we do.
The It's My Web Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by It's My Web through various interactions you may have with our company. These interactions could include things such as visits to our Website, when you purchase our products and services, or when you call our associates for support. Please take a moment to read the following to learn more about our information practices, including the types of information we gather, how that information may be used, to whom we may disclose the information, and how we safeguard your personal information.
We collect personal information in order to help us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and deliver information back to you that will be of greatest interest. In addition, your personal information helps us keep you posted on the latest product announcements, service updates, special offers, and events that might be of interest to you. If you do not want It's My Web to keep you up to date with the latest information on products and services, go to http://www.itsyourweb.com/unsubscribe.php to update your personal contact information and preferences.
There are a number of instances where we might use your personal information to deliver a more personalized level of service.
Examples include:
- We may ask for your personal information when you are interacting with us to discuss set up or service delivery, purchasing a product, registering for a seminar, or participating in a customer survey.
- When you interact with It's My Web, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, contact preferences, credit card information, information about It's My Web products, and information relating to a support or service issue.
- We also collect information for market research purposes. Things like your business focus, how you use our services, your customer practices, and other information to gain a better understanding of our customers that will allow us to provide more valuable services.
- We collect information regarding customer activities on our Websites. This can help us determine how to deliver more useful information to customers. It also allows us to understand which parts of our Websites, products, and services are of most interest to customers.
- We may use personal information to service products that you have purchased as well as for research and analysis to continually improve It's My Web products.
When you become an It's My Web customer we will ask you to create a personal ID that will enable you to customize your It's My Web experience. This convenient service saves you time, allows for easier use of our web services, and lets you tell us how you would like us to interact with you over time. Here's how it works: You create a personal profile - providing your name, phone number, email address, and in some cases your mailing address - and choose a password and password hint (such as your pet's name) for security. The system saves your information and assigns you a personal ID. The next time you need service or we wish to contact you, our service associates can look up the information needed to deliver a more customized level of service.
If you use a bulletin board or chat room that is sponsored by It's My Web (My Exchange) you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these open forums could be read, collected, or used by other individuals to send you unsolicited messages. It's My Web is not responsible for the personally identifiable information you choose to submit in these forums.
It's My Web will not sell or rent your contact information to other marketers. We may share your information to other legal entities within It's My Web who will take steps to safeguard your information in accordance with the It's My Web privacy policy.
There are also times when it may be advantageous for It's My Web to make certain personal information about you available to companies where It's My Web has a strategic relationship to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage customer data, or conduct customer research or satisfaction surveys. These companies are obligated to protect your personal information in accordance with It's My Web policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be more difficult for you to purchase products, have products delivered to you, receive customer service, provide feedback to improve our products and services, or access certain services and offers.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
It's My Web takes various steps - including technical, physical and administrative measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. It's My Web uses Secure Socket Layer (SSL) encryption on all web pages where personal information is required. To make purchases from It's My Web you must use an SSL-enabled browser. Doing so protects the confidentiality of your personal and credit card information when it is transmitted over the Internet. You can help protect your personal information by changing your passwords often using combinations of letters, numbers and symbols. Also be sure to use a secure web browser.
It's My Web takes various actions to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Of course, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking your information periodically.
You can request a copy of your personal information by contacting us at the following email address: myinfo@itsmyweb.com
As is standard practice on many corporate Websites, the It's My Web Website uses “cookies” and other technologies to help us understand which parts of our Websites are the most popular, where our visitors are going, and how much time they spend in various activities. We use cookies and other technologies to study traffic patterns on our Website - to tell us how effective our customer communication efforts and other Website design elements are in delivering clarity and convenience for our Website users. Of course if you prefer not to enable cookies you may disable them on your personal system. Please note that certain features of the It's My Web Website may not be available once cookies are disabled.
Consistent with general practice, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) address, browser types, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users' movements around the Website and to gather demographic information about our Website user base.
In some of our email messages we use a “click-through URL” linked to content on the It's My Web Website. When customers click one of these URLs, they pass through our web servers before arriving at their destination web page. We track this click-through data to help us determine particular interests and the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
We may use pixel tags - tiny graphic images - to tell us what parts of our Website customers have visited. Pixel tags also enable us to send email messages in formats that can be easily read by customers. Pixel tags can tell us whether emails have been opened to ensure that we're sending only messages that are of interest to our customers. Of course we store all of this information in a secure database.
We take protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to It's My Web employees and strictly enforce privacy safeguards within the company. The It's My Web Website may contain links to the Websites of other companies. It's My Web is not responsible for the privacy practices of any other company. We encourage you to learn about the privacy policies of those companies.
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